why did a polish businessman apologise after a video of him at the us open went viral last week?

A Polish businessman and CEO, Piotr Szczerek, apologized after a viral video showed him snatching a signed hat from a young boy at the 2025 US Open. Szczerek admitted he made a "serious mistake" and explained that in the excitement following tennis player Kamil Majchrzak's victory, he mistakenly believed the player was handing the hat to him for his sons. He acknowledged that his actions hurt the boy and disappointed fans, apologized personally to the boy and his family, and returned the hat. Despite the apology, the incident drew significant online backlash and criticism.