The most common reason a Duolingo streak resets is that a user missed completing a lesson on a given day. Duolingo streak counts consecutive days in which you complete at least one lesson. If you miss a day, the streak resets to zero unless you had purchased and activated a Streak Freeze before missing that day. The Streak Freeze acts as a safety net to pause your streak if you miss a day, but it must be activated in advance and it only holds your streak; you don’t gain a day during the freeze. If you missed a day without a Streak Freeze, your streak will reset. Other possibilities for a streak reset include bugs, but these are less common. If you believe the reset happened due to a bug and not because you missed a day, you can try contacting Duolingo support or submit a report, as sometimes admins can restore streaks. In summary:
- Missed daily lesson without an active Streak Freeze causes reset.
- Streak Freeze must be activated before missing a day to protect streak.
- Bugs or technical issues can also cause streak resets but are rarer.
- Contact Duolingo support if you think it was an error.
This explains why your Duolingo streak reset.