why is 911 down

The 911 system was down in parts of Mississippi, Louisiana, and Alabama due to a series of fiber optic cable cuts affecting the telecommunications network. The fiber cuts caused major outages across multiple parishes and cities, including New Orleans, Baton Rouge, and Jackson. Officials said there was no indication that the fiber cuts were malicious or intentional. AT&T crews were on site assessing and repairing the damage, and service was progressively restored by late afternoon and evening on the same day. During the outage, authorities advised people to use alternate local emergency phone numbers for help. The outage was described as a crisis but had been mostly resolved by the evening. This disruption was caused by physical damage to fiber lines rather than cyberattacks or technical failures unrelated to physical infrastructure.