Apple Music may not be working due to several common reasons including backend service errors, poor or unstable internet connection, app glitches, outdated software, subscription issues, corrupted app cache or data, library syncing problems, or regional restrictions. Sometimes, a recent update can also cause playback issues. Checking Apple Music’s server status, ensuring a stable internet connection, confirming subscription validity, restarting the app or device, updating software, and clearing app cache are key steps to resolving the problem.
If Apple Music just started not working after an update, it might be a bug introduced by the update causing the app to stop playing songs or pause shortly after playing.
Common Causes for Apple Music Not Working
- Apple Music server or service errors
- Weak or unstable internet connection (Wi-Fi or cellular data)
- Temporary glitches or bugs in the Apple Music app
- Outdated iOS, macOS, or Apple Music app versions
- Subscription lapses or payment issues
- Corrupted cache or app data
- Syncing issues with Apple Music library
- Regional content restrictions
- New software update bugs
Troubleshooting Steps
- Check Apple System Status for any Apple Music outages
- Verify strong and stable internet connectivity; switch networks if needed
- Confirm Apple Music subscription is active and payment info is correct
- Restart the Apple Music app and/or device
- Update device OS and Apple Music app to latest versions
- Clear cache or reinstall the Apple Music app if glitches persist
- Turn off and on "Sync Library" in Apple Music settings
- Free up device storage space if downloads are failing
If the issue persists despite these steps, it may be a server-side problem or a bug from a recent update, which would require waiting for Apple to release a fix or contacting Apple Support.
