The CommBank app was not working recently due to a major nationwide technology outage affecting Commonwealth Bank services across Australia. This caused disruptions to online banking, the CommBank app, ATMs, and some payment services for about an hour on October 1, 2025. The bank has since resolved the issue and restored all services, apologizing for the inconvenience and thanking customers for their patience.
The outage led to customers being unable to move funds, access accounts, and use ATMs temporarily. The bank confirmed no branches closed and that services were restored by the afternoon of the same day.
If ongoing issues persist now, customers are advised to ensure the app is updated, double-check login credentials, and consult the official CommBank service updates page for the latest information.
