why is commonwealth bank down

Commonwealth Bank of Australia experienced a major nationwide technology outage on October 1, 2025, which led to the shutdown of online banking services, the mobile app, and ATMs across the country. Customers were unable to access their accounts, make payments, or withdraw cash, causing significant disruption. The bank apologized and said it was urgently working to fix the problem. Services were restored on the afternoon of October 1 after being down for about an hour. The bank confirmed all services had returned to normal by 2:44 PM AEST and thanked customers for their patience during the outage.