I can help troubleshoot why FanDuel isn’t showing your bets. Here are common causes and steps to resolve them. Note: I don’t have access to FanDuel’s internal systems, so I’ll outline practical actions you can take and what to expect. Direct answer
- Missing or hidden bets are usually due to display glitches, account/geolocation verification issues, or temporary outages. Follow the steps below to identify and fix the problem.
What to check and how to fix it
- Verify your account and location
- Ensure you’re logged into the correct FanDuel account (e.g., Sportsbook vs. Daily Fantasy). If you have multiple accounts, log out and log back in using the correct credentials.
- Confirm your location is being accurately detected. Some features require geolocation to be enabled and accurate. If GPS/Wi-Fi location is blocked or inconsistent, bet data may not display properly.
- Check for a system outage or maintenance
- FanDuel and its support channels sometimes experience outages, especially during major events. Look for official status updates from FanDuel support or reputable outage trackers to see if others are affected.
- Clear your app/browser cache and refresh
- On mobile apps: clear the app cache or reinstall the app to ensure you’re loading the latest version.
- On desktop: clear browser cache and cookies, then reload the site. Log back in after clearing.
- Ensure you’re viewing the correct section
- Some bets may be under “My Bets,” “Active Bets,” “Pending,” or “Settled” tab. Double-check all related tabs or sections.
- If you have both Sportsbook and Daily Fantasy products under the same account, make sure you’re in the right product view.
- Check for recent updates or sync delays
- After placing bets or during updates, there can be a short delay before bets appear in the history. Wait a few minutes and refresh.
- If you recently updated the app, older cached data can cause display issues until the app fully syncs.
- Review account activity and bet status
- If bets were placed successfully, you should see confirmation emails or push notifications. Check your email/app notifications for a bet receipt.
- If you spot any discrepancies (e.g., bets show as placed but not visible), it could be a display issue rather than a missing bet.
- Contact FanDuel support with precise details
- If the issue persists, gather:
- Your account email or username
- The sportsbook region/country you’re in
- The time and event details of the missing bets
- Screenshots of what you see (and what you expect to see)
- Use live chat or official support channels within the app, or their help center, to get real-time assistance. They can check backend bet visibility and resolve account-specific issues.
What to expect after contacting support
- They typically review location verification, account status, and any ongoing outages. In many cases, wagers will settle as normal and become visible once the issue is resolved. If there’s a temporary display bug, they’ll guide you on steps or fix it on their end.
If you want, share:
- Your region (country/state)
- Whether you’re using the app or browser
- Any recent app updates or changes you made
- The exact section you’re looking at (My Bets, Active Bets, etc.)
I can tailor troubleshooting steps to your setup based on those details.
