why is spotify crashing

just now 1
Nature

Spotify [Spotify Technology S.A.](javascript:void(0)) is currently experiencing crashes particularly when users try to open the app or start podcasts on mobile devices (iPhone and Android). This issue is due to an unexplained bug that causes the app to crash immediately upon opening or when starting podcasts, affecting many users worldwide and resulting in a high volume of complaints. The problem isn't restricted to specific podcasts and is persistent despite attempts by users to fix it by restarting devices, reinstalling the app, clearing cache, or switching networks. Spotify has acknowledged the issue and stated that it is under investigation. The desktop web version of Spotify continues to work without these problems. Common causes for Spotify crashing generally include software glitches, incompatible device drivers or operating system versions, poor network connections, overloaded devices, hardware issues, account problems, and software conflicts such as firewall, antivirus, or VPN interference. For the current crash issue, Spotify recommends users restart the app and, if that doesn't help, perform a clean reinstall of the app to remove leftover data and caches, though the root bug seems to be on Spotify's side and awaiting a fix from their developers.