Temu may not be working right now either because of a wider outage or something specific to your device or account. Recent reports show both large- scale technical problems and new policy changes affecting how the app works in the US.
Recent Temu issues
In early December 2025, many users reported that Temu was down or partially unusable, with thousands of outage reports logged on tracking sites over a short period of time. Common symptoms included the app not loading, errors during checkout, and items suddenly showing as unavailable or “unable to ship to this address.”
There are also reports that new US tariff and shipping rules have caused Temu to stop or limit direct shipments from China for many items, which can make the app feel “broken” because products show out of stock or cannot be ordered even though the app opens. In addition, legal and security changes (for example, privacy-related actions by state authorities) have led to stricter checks that can trigger login failures or “system busy” type messages for some accounts.
Things to check on your side
If Temu is not working only for you (friends can use it, or outage sites show few reports), it may be a local problem. Common causes include a bad internet connection, an outdated app, corrupted cache/data, or conflicts with VPNs or security apps.
Typical quick checks that often fix the app for individual users include:
- Test another app or website to confirm your internet is stable, and try switching between Wi‑Fi and mobile data.
- Update Temu from the App Store or Google Play, then fully close and reopen it, or uninstall and reinstall if needed.
- Clear the app’s cache/data (on Android) and make sure any VPN is turned off, since Temu has been reported to block some VPN connections more aggressively.
When it’s not fixable by you
If the app opens but you cannot complete purchases because items cannot ship to your address, this is likely tied to new tariff and shipping restrictions and not something you can fix yourself. In that situation, only items already stocked in local (for example, US-based) warehouses may still be orderable, and other products may remain unavailable until Temu adjusts its logistics.
If the app will not load at all and outage trackers or news sites show many fresh reports, the problem is probably a temporary backend or network outage at Temu’s side. In that case, the only option is to wait and, if necessary, contact Temu support through their help center or social channels for status updates.
