The EBT system was down recently due to a cyberattack that caused service disruptions. Specifically, the Interactive Voice Response (IVR) call center for EBT cardholders was affected by this attack starting July 28, 2025, impacting cardholder services such as checking balances and card status. The problem seems related to Conduent, a vendor contracted for these services for multiple states. Maintenance and investigation efforts are ongoing to restore full functionality. Some states experienced repeated outages due to these issues, and there were also reports of backup power system failures at the vendor. Users were advised to use the ConnectEBT app to manage their cards securely during this period.
For today's status specifically (August 20, 2025), no new specific outage reports surfaced indicating the system is currently down, so it might be functioning normally or any issue could be isolated or temporary.
If there is a current outage today, it could stem from lingering vendor issues or maintenance, but the major known recent cause was the cyberattack and vendor disruptions. Let me know if more specific location-based or current day status information is needed.
