why is venmo not working

Venmo was experiencing a global outage on October 16, 2025, causing widespread disruptions where users were unable to log in, see balances, transfer funds, or make payments. This outage affected both the Venmo app and website simultaneously with PayPal, its parent company, indicating an issue likely with PayPal's infrastructure. Users reported error messages and "not working" notifications and were locked out of accounts temporarily. Venmo's support acknowledged the ongoing issue and assured that engineers were working on fixes. The outage was described as a brief service disruption and was resolved later that same day, though no detailed cause was provided. If Venmo is currently not working for you, it might be due to lingering technical issues or similar temporary service problems. Troubleshooting tips include checking your internet connection, logging out then logging back in, reinstalling the app, and ensuring your device OS and app are updated. If problems persist, contacting Venmo support would be advisable.