why isn't commbank working

Commonwealth Bank (CommBank) experienced a nationwide outage on October 1-2, 2025, which caused significant disruption to online banking services, mobile app access, ATM functionality, and payment services across Australia. The outage lasted for about an hour before services started being restored, and the bank apologized for the inconvenience caused to its customers. The issue was identified as a technical problem affecting several banking services, and as of October 2, all services have been restored to normal operation according to the bank. Users were temporarily locked out of their accounts and some ATMs shut down automatically during the incident.