Yelp is an American company that operates Yelp.com and the Yelp mobile app, which publish crowd-sourced reviews about local businesses such as restaurants, salons, and services. Users can submit reviews with ratings from one to five stars and interact with the reviews through reactions and discussions. Yelp has become a widely used platform for finding trustworthy business information, including hours, contact info, deals, and customer ratings. The platform has over 300 million reviews contributed as of late 2024 and continues to grow, with millions of unique visitors. However, Yelp has faced criticism over review filtering practices, alleged biases towards businesses that pay for advertising, and issues with fake or biased reviews. Despite this, it remains a widely used resource for consumer reviews and local business discovery.
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