To close a Chase checking account, there are several methods:
- Online: Log into your Chase online banking, go to the Secure Message Center, send a message requesting to close your account with your account details. Chase usually responds within two business days with further instructions.
- Phone: Call Chase customer service at 1-877-469-0110 (or 1-800-935-9935) and request to close your account after verifying your identity.
- In Person: Visit a nearby Chase branch, bring identification and account documents, and ask a representative to close your account.
- By Mail: Send a written request to National Bank By Mail, P.O. Box 36520, Louisville, KY 40233-6520, including your full name, account number, and signature.
Before closing, ensure all funds are transferred out, automatic payments or deposits are updated, and the account balance is zero. Chase may require confirmation or provide written proof after closure.