louis vuitton repair policy review

1 year ago 30
Nature

Louis Vuitton Repair Policy:

  • Louis Vuitton does not offer a guarantee or warranty on its leather goods.
  • All repairs are processed through Louis Vuitton’s stores.
  • Louis Vuitton does not have a repair center.
  • Louis Vuitton will cover the cost of any repair that is due to a manufacturing error, including loose stitching and broken hardware.
  • It is at the discretion of the Sales Associate to determine whether the damage is the result of a manufacturing error or wear and tear.
  • Louis Vuitton does not cover the cost for wear and tear.
  • Louis Vuitton will not repair any item with cracking canvas.
  • Louis Vuitton will not repair any item with fraying canvas.
  • Louis Vuitton will repair zipper pulls for free.
  • Louis Vuitton will reglaze items at a charge.
  • Louis Vuitton may exchange/reglaze items for free if they are under 1 year old and the glazing is cracking/peeling, but this is not guaranteed.
  • Louis Vuitton assesses each case individually, so there are no guarantees that they will repair a bag.
  • Louis Vuitton may reject a repair if they think the issue is negligence on behalf of the owner.
  • Louis Vuitton will not accept items repaired by independent leather workers for any future repairs if needed.
  • Louis Vuitton offers repair services for all leather goods and accessories, but not for ready-to-wear, shoes, watches, or jewelry.
  • Louis Vuittons repair policy is cryptic, but customers can make a repair appointment with a Sales Associate at their local Louis Vuitton boutique or mail their damaged piece to the nearest store for review.
  • Louis Vuittons repair process involves an assessment by a Care Expert, who will send an estimate for the repair. If the customer chooses to proceed, Louis Vuitton will provide a complimentary shipping label for the item to be sent to the Louis Vuitton Repair Atelier.

Positive:

  • Louis Vuitton has a team of 1,200 artisans and specialists who use original materials for repairs in-store and regionally.
  • Louis Vuittons repair services are available for all leather goods and accessories.
  • Louis Vuittons repair policy covers the cost of any repair that is due to a manufacturing error.

Negative:

  • Louis Vuitton does not offer a guarantee or warranty on its leather goods.
  • Louis Vuittons repair policy is cryptic[[1]](https://thevintagebar.com/the-archive/louis-vuitto...