what if train is cancelled by irctc

11 months ago 23
Nature

If your train is cancelled by Indian Railways, you are entitled to a full refund of your e-Ticket fare whether you have confirmed, RAC or Waitlisted passengers. The refund will be provided automatically by IRCTC, and users need not cancel their e-tickets. The money will be credited back to the account through which you had made the payment. If you have booked a counter ticket, you can collect the refund at the station from where you were supposed to board the train or from one of the neighboring satellite locations of PRS within a prescribed time limit. You must surrender your original ticket in order to collect the refund. If your train is cancelled due to accidents, breaches, floods, or any other reason, you will be refunded the full fare paid by you. To claim this refund, you should surrender your ticket within three days of the scheduled departure of the train. However, if you cancel the ticket online through IRCTC after the actual departure of the train, no refund of fare will be admissible.