what is e government

E-government refers to the use of technological communication devices, such as computers and the internet, to provide public services to citizens and other persons in a country or region. E-government offers new opportunities for more direct and convenient citizen access to government and for government provision of services directly to citizens. It is also known as e-gov, electronic government, internet governance, digital government, online government, and connected government. The Electronic Government Act of 2002 established a new agency within the Office of Management and Budget, the Office of Electronic Government, which is responsible for electronic information management and for promoting interagency cooperation to improve public services. The act creates a Chief Information Council that works with other Federal agencies and State and local governments to help develop electronic technology policies, requirements, and strategies. E-government initiatives serve citizens, businesses, and Federal and state government employees by delivering high-quality services more efficiently at a lower price. The World Bank provides technical advice and investment support for the design and rollout of e-government solutions and applications. These include strategy, policy, regulatory and legal aspects, institutional frameworks, enterprise architecture and interoperability standards, shared infrastructure and services, training and change management, e-government applications, and innovative funding arrangements including public-private partnerships.