Official Platinum Presale refers to a special pre-sale event for tickets to an event or concert. It is a program by Ticketmaster that enables market-based pricing for live event tickets, similar to how airline tickets and hotel rooms are sold. Platinum tickets are premium tickets made available by artists and event organizers through Ticketmaster. They give fans safe and fair access to some of the best seats in the house, often at market-driven prices. The extra ticket sales go directly to the artist and promoter. Official Platinum Seats are not resale tickets, they are being sold for the first time through Ticketmaster. Fans can buy Official Platinum Seats online at www.ticketmaster.com, and they cannot be exchanged for a different seat or refund. Currently, Official Platinum Seats are not available for all events.