what is open box delivery in flipkart

11 months ago 20
Nature

Open Box Delivery is a service offered by Flipkart that allows customers to verify and inspect their shipments before accepting delivery. In Open Box Delivery, the Wishmaster (delivery executive) will open the package in front of the customer at the time of delivery, and both the outside and brand packing will be opened and shown to the customer to ensure that they only receive what they ordered. This service is free of charge and is available for select pincodes in Bhopal, Bhubaneshwar, and Chandigarh. Customers can avail of this service by selecting the Open Box Delivery option while ordering if they are eligible for it. All payment modes except Card on Delivery are available along with Open Box Delivery orders. If the customer finds the product missing, damaged, or completely different from what they ordered, they can return the product immediately and get a refund on it. The Open Box Delivery service is designed to safeguard customer interests and foster trust.